Clayton Agius.

Migrated a legacy shared-drive to SharePoint Online for file sharing and document management and collaboration.

Improved connectivity resilience, bandwidth, and upgraded Wi-Fi Access Points.

Initiated and started a proper IT Inventory Documentation. This is continuously maintained to reflect updated Inventory. Such Inventory Include all IT Assets, Users, Access Rights, etc.

Initiated and started documenting important IT related documentation. More policies, procedures, checklists, SOPs, etc. needs to be implemented over and above MITA’s GMICT Policies.

Procuring, Implementing, Configuring and Maintaining state of the art hardware while replacing legacy IT equipment. Also introducing Business Continuity Solutions.

Helping staff use technology more efficiently and professionally.

Currently re-designing and developing a new website for better UX, UI and user friendliness.

Commissioning a new cloud based telephony system with wireless Bluetooth professional headsets to work from everywhere, anywhere and decommissioning the legacy telephony system.

Led the transition to modern on-premises infrastructure during the office relocation from Marsa to Qormi, and continued to maintain the Regulator’s digital backbone.

Migrated the Regulator from on-premises Microsoft Office to a Microsoft 365 cloud tenant in early 2019, including file sharing and document collaboration on Microsoft’s cloud platform.

Integrated a centralised platform for Windows updates, Microsoft Defender, application deployment, device management and user management.

Achieved a Microsoft Secure Score above 85%—more than twice the reported average for organisations of a similar size at the time.

Implemented offsite disaster recovery to support business continuity.

Built a team of IT administrators and software developers, establishing in-house expertise to implement and maintain most cloud and on-premises systems.

Documented and implemented IT policies, procedures, checklists, standard operating procedures and user manuals.

Designed and developed websites with integrated eForms, transforming manual processes into digital workflows.

Developed robust software applications supporting different NSO departments.

Maintained Transport Malta’s VERA software application.

Trained colleagues in MITA’s Education Team to use the MVC framework for software development.

Selected to contribute to the NBTS mobile app as part of an early government initiative to develop mobile services.